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HelpHelp Improvement 4 — Content Gaps (7 Missing Categories)

Help Improvement 4 — Content Gaps (7 Missing Categories)

Status: [To Build]

Purpose: The type system defines 13 help categories but only 6 have content. The 7 empty categories represent features that already exist but have no help documentation — users landing on /help see nothing for DM tools, billing, notifications, AI agents, admin, tenants/users, or system settings.


Topics to Write

Category: dm-tools (DM Portal Tools)

SlugTitleCovers
dm-pipelinePipeline Managementdm_review → active flow; rejection with feedback; status dropdown rules
dm-approvalsApprovals QueueCross-tenant approval list; type filter; approval actions
dm-content-briefsContent Briefs (DM)Creating briefs for clients; keyword auto-link; generate blog from brief
dm-social-calendarSocial Calendar (DM)Read-only calendar view; tile colours; what DM can/cannot edit

Category: admin (Manage Portal)

SlugTitleCovers
admin-deliverable-settingsDeliverable SettingsrequireActivityApproval toggle; activityPlannerMaxActivities
admin-rag-configRAG & AI ConfigDataset management; role→dataset mapping; pre-loaded vs skill-script

Category: tenants-users (Manage Portal)

SlugTitleCovers
tenants-overviewManaging TenantsTenant list; onboarding lifecycle; status transitions
tenant-detailTenant Detail16-tab sidebar; Goals/Keywords/Context/Strategy read-only views
tenant-usersUsers & Team MembersAdd User modal; TenantMember vs User; role permissions
tenant-subscriptionsSubscriptions & PlansMulti-subscription model; plan assignment; credit allocation

Category: ai-agents (All Portals)

SlugTitleCovers
agent-overviewHow AI Agents WorkAgent role list; queue model; why jobs take time
agent-run-statsAgent Run Statistics30-day bar chart; adapter/model breakdown; cost per run
agent-chatAI Chat/chat page; thread history; tool use; phases live vs planned
agent-skillsAgent SkillsSkills architecture; 15 platform skills; how skills extend agents

Category: billing (Dashboard + Manage)

SlugTitleCovers
creditsCredits & Usage26 credit types; creditsPerMonth; /usage page; how credits are consumed
costsLLM Costs/costs page; per-model breakdown; adapter cost tracking
plansPlans & PricingPlan tiers; features per plan; how plan changes affect credits

Category: notifications (All Portals)

SlugTitleCovers
notifications-overviewNotificationsNotification dropdown; real-time vs REST; types of notifications
notifications-preferencesNotification PreferencesHow to configure what you receive; email vs in-app

Category: system (Manage Portal)

SlugTitleCovers
global-searchGlobal SearchCtrl+K modal; Typesense; what is indexed; search scope
audit-logAudit LogActivity log; what events are tracked; filtering
media-libraryMedia LibraryImage upload/storage; DigitalOcean Spaces; usage in posts

Implementation Notes

All new topics follow the same HelpPageData shape and are added to:

  • apps/dashboard/src/app/(dashboard)/help/_data/index.ts (dashboard topics)
  • Equivalent files in apps/dm and apps/manage once those help systems are scaffolded

Each new topic needs:

  1. An entry in the _data/index.ts array
  2. A route file at help/{slug}/page.tsx (trivial — copies existing pattern)
  3. A ? icon button on the corresponding feature page pointing to the slug

The 7 category labels in HelpCenter are already defined in the HelpCategory type — they will automatically appear in the landing page grid once any page with that category is added.

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